Shipping & Returns
Shipping Information
We offer worldwide shipping to bring CREAM’s latest collections straight to your doorstep. All orders are processed within 1-3 business days after payment confirmation.
Shipping Options:
- Standard Shipping: 3-7 business days delivery
- Express Shipping: 2-4 business days delivery
- Priority Shipping: 1-2 business days delivery
Shipping costs are calculated at checkout based on your location and selected delivery method. You can track your order through our website once it’s been dispatched.
For more details, visit our Shipping Policy.
Returns & Exchanges
We want you to be completely satisfied with your CREAM purchase. If you’re not happy with your order, you may return unworn, undamaged items with original tags attached within 14 days of delivery for a refund or exchange.
How to Return:
- Log in to your account at creamwomens.com
- Go to “My Orders” and select the item(s) you wish to return
- Follow the instructions to generate your return label
- Package your return securely and attach the label
- Drop off at your nearest authorized return center
Refunds will be processed to the original payment method within 7-10 business days after we receive your return. Exchanges are subject to product availability.
For full details, please review our Return Policy.
Important Notes:
- Sale items are final purchase and cannot be returned
- Return shipping costs are the customer’s responsibility unless the return is due to our error
- We recommend using tracked shipping for all returns as we cannot be responsible for lost packages
Need Help?
For any questions regarding shipping or returns, please visit our FAQs or contact us through the website.